skor880 Privacy Policy

1. Introduction

skor880 is an online sports betting and casino platform operating under an international licence. We understand that user trust is the foundation of a healthy relationship between the platform and our player community. As such, we manage all your personal information with full integrity.

This Privacy Policy explains what information we collect, the purposes for which it is used, how it is protected, and your rights as a user in relation to that information. This policy applies to all users who access the skor880.org website, register an account, make a deposit, use gaming services or contact our customer support.

2. Personal Information We Collect

In the course of providing services to you, skor880 may collect various categories of personal information, including:

• Registration Information: full name, date of birth, email address, mobile phone number and the username you choose when registering an account.
• Identity Verification Information: a copy of your identity card (MyKad) or related identity document to meet Know Your Customer (KYC) requirements under our international licence.
• Financial Information: details of the payment methods used for deposits and withdrawals, including e-wallet information such as Touch 'n Go and Boost, DuitNow details, FPX account and cryptocurrency wallets (USDT, BTC, ETH).
• Usage Data: betting history, game records, login logs, IP address, device type, web browser and technical information related to platform use.
• Communications: live chat session records, emails to the support team and any feedback you send to us.

We only collect information that is strictly necessary for the stated purposes. We do not collect sensitive information such as biometric data or health records.

3. Purposes for Use of Personal Information

The personal information collected is used for the following purposes:

• To verify user identity and process new account registrations.
• To process deposits and withdrawals through supported payment methods efficiently and securely.
• To provide responsive customer service via 24/7 live chat and email in both Malay and English.
• To send important notifications relating to your account, terms updates and relevant promotional information (if you choose to receive them).
• To identify and prevent fraud, money laundering and activities that breach the platform's Terms and Conditions.
• To fulfil obligations under our international licence, including KYC and anti-money laundering (AML) requirements.
• To improve platform performance, user experience and product development based on aggregated and anonymised data.

4. Sharing Information with Other Parties

skor880 does not sell user personal information to any party. However, in certain situations, we may share information with a limited number of parties as follows:

• Payment Service Providers: payment gateway providers that process deposit and withdrawal transactions on your behalf, subject to strict confidentiality agreements.
• Game Software Providers: game developers that supply casino services to our platform, for relevant technical purposes only.
• Regulatory Authorities: where required by law, licensing or a valid court order, we will disclose the necessary information to the relevant authorities.
• Security Partners: companies that help us detect fraud and illegal activity, with limited access to only the information required.

All third parties that handle skor880 user data are bound by data protection agreements that require them to maintain the confidentiality and security of that information.

5. Data Security Measures

We invest continuously in security infrastructure to ensure your personal information is protected. Among the measures we apply:

• SSL/TLS encryption for all communication between your browser and our servers.
• Storage of passwords in an irreversible hash format using the latest security algorithms.
• Internal access restrictions — only specific authorised staff may access sensitive user data.
• Round-the-clock system monitoring to detect any suspicious activity or intrusion attempts.
• Regular security audits by independent parties to assess and strengthen our data protection systems.

While we make every effort, no security system is entirely perfect. Should any security incident occur that affects your data, we will notify you within a reasonable timeframe through the appropriate communication channel.

6. Data Retention Period

skor880 retains user personal information for as long as the account is active or as long as it is needed to provide our services. After an account is closed, we may retain certain records for a period specified by legal, licensing or financial audit requirements.

Data that is no longer needed will be securely deleted or anonymised in accordance with our internal procedures. Financial and transaction records may be retained for longer periods if required by applicable international licensing regulations.

7. Cookies and Tracking Technologies

skor880.org uses cookies and similar technologies such as web beacons for the following purposes:

• Session Cookies: allow you to remain logged in during your active session on the platform.
• Preference Cookies: save the language and display settings you have selected for ease of use.
• Analytics Cookies: help us understand website usage patterns in an aggregated and anonymised form for continuous improvement.
• Security Cookies: used to identify unauthorised access attempts and protect your account.

You can control or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functions and your experience using our platform.